Industry

Smart tourism is defined as an innovative tourist destination, built on an infrastructure of state-of-the-art technology guaranteeing the sustainable development of tourist areas, accessible to everyone, which facilitates the visitor’s interaction with and integration into his or her surroundings, increases the quality of the experience at the destination, and improves residents’ quality of life. These initiatives were born out of smart city projects and, as a consequence, smart tourism destinations are increasingly making an appearance and resulted many tourist destinations are now modernising to include increased use of smart technology in their operations ranging from payment methods to interactive activities.

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The key layers of Smart tourism include:

1. Smart Destination

   • integration of ICTs into physical infrastructure

2. Smart Business Ecosystem

   • complex business ecosystem that creates and supports the exchange of touristic resources and the co-creation of the tourism experience

3. Smart Experience

   • focuses on technology-mediated tourism experiences and their enhancement through personalization, context-awareness and real-time monitoring, identify information aggregation, ubiquitous connectedness and real-time synchronization as the major drivers of such smart tourism experiences.

 

Smart tourism is an incredibly promising technology that results in more convenient, safe and sustainable living spaces for both residents and tourists, more tailored services and therefore more relevant tourism experiences, with even greater opportunities for new services, business models and markets to arise. With the technology push in the direction towards smart tourism, it is expected that tourism industry will provide the backdrop for pioneering many of these smart technologies.

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At Tennoz, we help our client to strategize their digital transformation towards industry 4.0 by developing digital blueprint, modernization roadmap, network architecture, technology/solution assessment, vendor assessments, tender management, rollout management and knowledge transfer.

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For further information, contact us at tennozadmin@tennoztechnology.com and we will get back to you shortly.